Privacy policy

Privacy Policy

This policy explains how Azuven ("we", "us") collects, uses and shares personal information when you visit or buy from our store, wherever you live. We apply the standards of the EU General Data Protection Regulation (GDPR) to every customer, and we honor the additional rights given by local laws such as the California Consumer Privacy Act (CCPA) and other US state privacy laws.

1. Information we collect

Name, email, phone, shipping and billing address and order details you give us; payment data is entered directly with our payment processors and never stored by us; device and usage data (IP address, browser, pages viewed) collected through cookies.

2. How and why we use it

To process, ship and track your order (performance of a contract), provide support, prevent fraud (legitimate interests), meet tax and legal obligations (legal obligation) and — only with your consent — send marketing messages.

3. Who we share it with

Our e-commerce platform (Shopify), payment processors, the independent supplier partners who ship your order directly to you, shipping carriers, email/analytics/advertising providers, and authorities when the law requires. We do not sell your personal information for money.

4. International transfers

We operate internationally, so your data may be processed outside your country, including in the United States. Where required we rely on adequacy decisions or the European Commission's Standard Contractual Clauses.

5. Your rights

You may access, correct, delete or receive a copy of your data, object to or restrict processing, withdraw consent at any time, and opt out of targeted advertising, "sale" or "sharing" (including via the Global Privacy Control signal). Email sac.azuven@outlook.com; we reply within 30 days (45 days where US state law allows). EU/UK residents may also complain to their data protection authority. We never discriminate against you for exercising your rights.

6. Marketing, cookies and children

Marketing emails go only to subscribers and always include an unsubscribe link; for SMS reply STOP to opt out. You can manage optional cookies through our banner. Our store is not directed to children under 16 (13 in the US) and we do not knowingly collect their data.

7. Retention, security and changes

Order records are kept as long as tax law requires; other data only as long as needed. We use reasonable safeguards. Updates are posted on this page.

8. Contact

Data controller: Azuven
Email: sac.azuven@outlook.com
Mailing address: 29 Milestone Way, West Palm Beach, FL 33415, United States